Privacy policy

Data pro­tec­tion declaration

Per­son­al data (here­inafter referred to as “data”) are processed by us only as nec­es­sary and for the pur­pose of pro­vid­ing a func­tion­al and user-friend­ly web­site, includ­ing its con­tents and the ser­vices offered there.

In accor­dance with Art. 4 No. 1. of Reg­u­la­tion (EU) 2016/679, i.e. the Gen­er­al Data Pro­tec­tion Reg­u­la­tion (here­inafter referred to as “GDPR”), “pro­cess­ing” means any oper­a­tion or set of oper­a­tions which is per­formed upon per­son­al data, whether or not by auto­mat­ic means, such as col­lec­tion, record­ing, organ­i­sa­tion, fil­ing, stor­age, adap­ta­tion or alter­ation, retrieval, con­sul­ta­tion, use, dis­clo­sure by trans­mis­sion, dis­sem­i­na­tion or oth­er­wise mak­ing avail­able, align­ment or com­bi­na­tion, restric­tion, era­sure or destruction.

With the fol­low­ing data pro­tec­tion dec­la­ra­tion, we inform you in par­tic­u­lar about the type, scope, pur­pose, dura­tion and legal basis of the pro­cess­ing of per­son­al data, inso­far as we decide either alone or joint­ly with oth­ers on the pur­pos­es and means of the pro­cess­ing. In addi­tion, we inform you below about the third-par­ty com­po­nents we use for opti­mi­sa­tion pur­pos­es and to increase the qual­i­ty of use, inso­far as third par­ties process data under their own responsibility.

Our data pro­tec­tion dec­la­ra­tion is struc­tured as follows:

  1. Infor­ma­tion about us as the respon­si­ble party
  2. rights of users and data subjects

III. Infor­ma­tion on data processing

  1. Infor­ma­tion about us as the respon­si­ble party

The respon­si­ble provider of this web­site in the sense of data pro­tec­tion law is:

TRADUSET Trans­la­tion Office

of Isblau Soft­ware GmbH

Steenkamp 9d

22607 Ham­burg

Tele­phone: +49 40 85509823

E‑mail: info@traduset.de

Data pro­tec­tion offi­cer at the provider is:

Dirk Müller

  1. Rights of users and data subjects

With regard to the data pro­cess­ing described in more detail below, the users and data sub­jects have the right to

- to con­fir­ma­tion as to whether data relat­ing to them is being processed, to infor­ma­tion about the data processed, to fur­ther infor­ma­tion about the data pro­cess­ing and to copies of the data (cf. also Art. 15 DSGVO);

- cor­rec­tion or com­ple­tion of inac­cu­rate or incom­plete data (cf. also Art. 16 of the GDPR);

- imme­di­ate era­sure of the data con­cern­ing them (cf. also Art. 17 of the GDPR), or, alter­na­tive­ly, inso­far as fur­ther pro­cess­ing is nec­es­sary pur­suant to Art. 17 (3) of the GDPR, restric­tion of pro­cess­ing in accor­dance with Art. 18 of the GDPR;

- to receive the data con­cern­ing them and pro­vid­ed by them and to trans­fer this data to oth­er providers/controllers (cf. also Art. 20 DSGVO);

- to lodge a com­plaint with the super­vi­so­ry author­i­ty if they are of the opin­ion that the data con­cern­ing them is being processed by the provider in breach of data pro­tec­tion pro­vi­sions (cf. also Art. 77 of the GDPR).

In addi­tion, the provider is oblig­ed to inform all recip­i­ents to whom data has been dis­closed by the provider about any cor­rec­tion or dele­tion of data or restric­tion of pro­cess­ing that takes place on the basis of Arti­cles 16, 17 (1), 18 DSGVO. How­ev­er, this oblig­a­tion does not apply if such noti­fi­ca­tion is impos­si­ble or involves a dis­pro­por­tion­ate effort. Notwith­stand­ing this, the user has a right to infor­ma­tion about these recipients.

Like­wise, accord­ing to Art. 21 DSGVO, users and data sub­jects have the right to object to the future pro­cess­ing of data con­cern­ing them, inso­far as the data is processed by the provider in accor­dance with Art. 6 para. 1 lit. f) DSGVO. In par­tic­u­lar, an objec­tion to data pro­cess­ing for the pur­pose of direct adver­tis­ing is permissible.

III. Infor­ma­tion on data processing

Your data processed when using our web­site will be delet­ed or blocked as soon as the pur­pose of the stor­age no longer applies, the dele­tion of the data does not con­flict with any legal oblig­a­tions to retain data and no oth­er infor­ma­tion on indi­vid­ual pro­cess­ing pro­ce­dures is pro­vid­ed below.

Serv­er data

For tech­ni­cal rea­sons, in par­tic­u­lar to ensure a secure and sta­ble Inter­net pres­ence, data is trans­mit­ted by your Inter­net brows­er to us or to our web space provider. These so-called serv­er log files include the type and ver­sion of your inter­net brows­er, the oper­at­ing sys­tem, the web­site from which you accessed our web­site (refer­rer URL), the website(s) of our web­site that you vis­it, the date and time of the respec­tive access as well as the IP address of the inter­net con­nec­tion from which our web­site is used.

The data col­lect­ed in this way is tem­porar­i­ly stored, but not togeth­er with oth­er data about you.This stor­age takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legit­i­mate inter­est lies in the improve­ment, sta­bil­i­ty, func­tion­al­i­ty and secu­ri­ty of our web­site. The data is delet­ed again after sev­en days at the lat­est, unless fur­ther stor­age is required for evi­dence pur­pos­es. Oth­er­wise, the data is exempt from dele­tion in whole or in part until the final clar­i­fi­ca­tion of an incident.

Cook­ies

  1. a) Ses­sion cook­ies / ses­sion cookies

We use so-called cook­ies with our inter­net pres­ence. Cook­ies are small text files or oth­er stor­age tech­nolo­gies that are placed and stored on your end device by the Inter­net brows­er you use. These cook­ies are used to process cer­tain infor­ma­tion about you on an indi­vid­ual basis, such as your brows­er or loca­tion data or your IP address.This pro­cess­ing makes our web­site more user-friend­ly, effec­tive and secure, as the pro­cess­ing enables, for exam­ple, the repro­duc­tion of our web­site in dif­fer­ent lan­guages or the offer of a shop­ping cart function.The legal basis for this pro­cess­ing is Art. 6 para. 1 lit b) DSGVO, inso­far as these cook­ies data are processed for the pur­pose of ini­ti­at­ing or exe­cut­ing a contract.

If the pro­cess­ing does not serve to ini­ti­ate or exe­cute a con­tract, our legit­i­mate inter­est lies in improv­ing the func­tion­al­i­ty of our web­site. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.

These ses­sion cook­ies are delet­ed when you close your inter­net browser.

  1. b) Third-par­ty cookies

Where applic­a­ble, cook­ies from part­ner com­pa­nies with which we coop­er­ate for the pur­pose of adver­tis­ing, analy­sis or the func­tion­al­i­ties of our web­site are also used with our web­site. Please refer to the fol­low­ing infor­ma­tion for details on this, in par­tic­u­lar the pur­pos­es and legal basis of the pro­cess­ing of such third-par­ty cookies.

  1. c) Removal option

You can pre­vent or restrict the instal­la­tion of cook­ies by set­ting your inter­net brows­er. You can also delete cook­ies that have already been stored at any time. How­ev­er, the steps and mea­sures required for this depend on the spe­cif­ic Inter­net brows­er you use. If you have any ques­tions, please use the help func­tion or doc­u­men­ta­tion of your Inter­net brows­er or con­tact its man­u­fac­tur­er or sup­port. In the case of so-called Flash cook­ies, how­ev­er, pro­cess­ing can­not be pre­vent­ed via the brows­er set­tings. Instead, you must change the set­tings of your Flash play­er. The steps and mea­sures required for this also depend on the spe­cif­ic Flash play­er you use. If you have any ques­tions, please also use the help func­tion or doc­u­men­ta­tion of your Flash play­er or con­tact the man­u­fac­tur­er or user support.

How­ev­er, if you pre­vent or restrict the instal­la­tion of cook­ies, this may mean that not all func­tions of our web­site can be used to their full extent.

Cus­tomer account / reg­is­tra­tion function

If you cre­ate a cus­tomer account with us via our web­site, we will col­lect and store the data you enter dur­ing reg­is­tra­tion (e.g. your name, address or e‑mail address) exclu­sive­ly for pre-con­trac­tu­al ser­vices, for the ful­fil­ment of the con­tract or for the pur­pose of cus­tomer care (e.g. to pro­vide you with an overview of your pre­vi­ous orders with us or to be able to offer you the so-called notepad func­tion). At the same time, we also store your IP address and the date of your reg­is­tra­tion togeth­er with the time of day. Of course, this data will not be passed on to third parties.

Dur­ing the fur­ther reg­is­tra­tion process, your con­sent to this pro­cess­ing will be obtained and ref­er­ence will be made to this data pro­tec­tion dec­la­ra­tion. The data col­lect­ed by us in this process will be used exclu­sive­ly for the pro­vi­sion of the cus­tomer account.

Inso­far as you con­sent to this pro­cess­ing, Art. 6 para. 1 lit. a) DSGVO is the legal basis for the processing.

If the open­ing of the cus­tomer account also serves pre-con­trac­tu­al mea­sures or the ful­fil­ment of the con­tract, the legal basis for this pro­cess­ing is also Art. 6 (1) (b) DSGVO.

In accor­dance with Art. 7 (3) DSGVO, you can revoke your con­sent to the open­ing and main­te­nance of the cus­tomer account at any time with effect for the future. To do so, you only need to inform us of your revocation.

The data col­lect­ed in this respect will be delet­ed as soon as pro­cess­ing is no longer nec­es­sary. How­ev­er, we must observe reten­tion peri­ods under tax and com­mer­cial law.

Con­tact enquiries / con­tact options

If you con­tact us via the con­tact form or e‑mail, the data you pro­vide will be used to process your enquiry. The pro­vi­sion of the data is nec­es­sary for the pro­cess­ing and answer­ing of your enquiry — with­out the pro­vi­sion of this data we can­not answer your enquiry or at best only to a lim­it­ed extent.

The legal basis for this pro­cess­ing is Art. 6 para. 1 lit. b) DSGVO.

Your data will be delet­ed as soon as your enquiry has been final­ly answered and there are no legal oblig­a­tions to retain data, e.g. for the sub­se­quent pro­cess­ing of a contract.

Google Ana­lyt­ics

We use Google Ana­lyt­ics on our web­site. This is a web analy­sis ser­vice pro­vid­ed by Google LLC, 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA, here­inafter referred to as “Google”.

Through the cer­ti­fi­ca­tion accord­ing to the EU-US Pri­va­cy Shield

www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guar­an­tees that the data pro­tec­tion require­ments of the EU are also com­plied with when pro­cess­ing data in the USA.

The Google Ana­lyt­ics ser­vice is used to analyse the usage behav­iour of our web­site. The legal basis is Art. 6 Para. 1 lit. f) DSGVO. Our legit­i­mate inter­est lies in the analy­sis, opti­mi­sa­tion and eco­nom­ic oper­a­tion of our website.

Usage and user-relat­ed infor­ma­tion, such as IP address, loca­tion, time or fre­quen­cy of vis­its to our web­site, is trans­ferred to a Google serv­er in the USA and stored there. How­ev­er, we use Google Ana­lyt­ics with the so-called anonymi­sa­tion func­tion. This func­tion enables Google to trun­cate the IP address with­in the EU or EEA.

The data col­lect­ed in this way is in turn used by Google to pro­vide us with an eval­u­a­tion of vis­its to our web­site and of the usage activ­i­ties there. This data may also be used to pro­vide oth­er ser­vices relat­ed to the use of our web­site and the use of the internet.

Google states that it will not asso­ciate your IP address with any oth­er data. In addi­tion, Google keeps a record of your IP address at

www.google.com/intl/de/policies/privacy/partners

Google also pro­vides fur­ther infor­ma­tion for you on data pro­tec­tion law, for exam­ple on the pos­si­bil­i­ties of pre­vent­ing the use of data.

In addi­tion, Google offers a web­site at

tools.google.com/dlpage/gaoptout?hl=de

Google also offers a so-called deac­ti­va­tion add-on togeth­er with fur­ther infor­ma­tion on this. This add-on can be installed with the usu­al Inter­net browsers and offers you fur­ther con­trol over the data that Google col­lects when you call up our web­site. The add-on informs the JavaScript (ga.js) of Google Ana­lyt­ics that infor­ma­tion about your vis­it to our web­site should not be trans­mit­ted to Google Ana­lyt­ics. How­ev­er, this does not pre­vent infor­ma­tion from being trans­mit­ted to us or to oth­er web ana­lyt­ics ser­vices. Of course, you can also find out whether and which oth­er web ana­lyt­ics ser­vices we use in this pri­va­cy policy.

Google+” social plug-in

We use the plug-in of the social net­work Google+ (“Google Plus”) on our web­site. Google+ is an inter­net ser­vice pro­vid­ed by Google LLC, 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA, here­inafter referred to as “Google”.

Due to the cer­ti­fi­ca­tion accord­ing to the EU-US Pri­va­cy Shield, Google+ is not sub­ject to any data pro­tec­tion laws.

www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guar­an­tees that the data pro­tec­tion require­ments of the EU are also com­plied with when pro­cess­ing data in the USA.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legit­i­mate inter­est lies in improv­ing the qual­i­ty of our website.

Google pro­vides fur­ther infor­ma­tion about the pos­si­ble plug-ins and their respec­tive func­tions at

developers.google.com/+/web/

is avail­able for you.

If the plug-in is stored on one of the pages of our web­site that you vis­it, your inter­net brows­er down­loads a rep­re­sen­ta­tion of the plug-in from Google’s servers in the USA. For tech­ni­cal rea­sons, it is nec­es­sary for Google to process your IP address. In addi­tion, the date and time of your vis­it to our web­site will also be recorded.

If you are logged in to Google when you vis­it one of our web­sites with the plug-in, the infor­ma­tion col­lect­ed by the plug-in about your spe­cif­ic vis­it will be recog­nised by Google. Google may assign the infor­ma­tion col­lect­ed in this way to your per­son­al user account there. If you use the Google “Share” but­ton, for exam­ple, this infor­ma­tion will be stored in your Google user account and may be pub­lished via the Google plat­form. If you wish to pre­vent this, you must either log out of Google before vis­it­ing our web­site or make the appro­pri­ate set­tings in your Google user account.

Google pro­vides fur­ther infor­ma­tion on the col­lec­tion and use of data as well as your rights and pro­tec­tion options in this regard in the pri­va­cy pol­i­cy pub­lished at

policies.google.com/privacy

avail­able at .

Google Fonts

We use Google Fonts on our web­site to dis­play exter­nal fonts. This is a ser­vice pro­vid­ed by Google LLC, 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA, here­inafter referred to as “Google”.

Through cer­ti­fi­ca­tion under the EU-US Pri­va­cy Shield (“EU-US Pri­va­cy Shield”)

www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guar­an­tees that the data pro­tec­tion require­ments of the EU are also com­plied with when pro­cess­ing data in the USA.

To enable the dis­play of cer­tain fonts on our web­site, a con­nec­tion to the Google serv­er in the USA is estab­lished when our web­site is accessed.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legit­i­mate inter­est lies in the opti­mi­sa­tion and eco­nom­ic oper­a­tion of our website.

The con­nec­tion to Google estab­lished when you call up our web­site enables Google to deter­mine which web­site sent your request and to which IP address the dis­play of the font is to be transmitted.

Google offers at

adssettings.google.com/authenticated

policies.google.com/privacy

for fur­ther infor­ma­tion, in par­tic­u­lar on the pos­si­bil­i­ties of pre­vent­ing the use of data.

Google AdWords with con­ver­sion tracking

In our web­site, we use the adver­tis­ing com­po­nent Google AdWords and the so-called con­ver­sion track­ing. This is a ser­vice pro­vid­ed by Google LLC, 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA, here­inafter referred to as “Google”.

Due to the cer­ti­fi­ca­tion accord­ing to the EU-US Pri­va­cy Shield

www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guar­an­tees that the data pro­tec­tion require­ments of the EU are also com­plied with when pro­cess­ing data in the USA.

We use con­ver­sion track­ing for tar­get­ed adver­tis­ing of our offer. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legit­i­mate inter­est lies in the analy­sis, opti­mi­sa­tion and eco­nom­ic oper­a­tion of our website.

If you click on an ad placed by Google, the con­ver­sion track­ing we use saves a cook­ie on your ter­mi­nal device. These so-called con­ver­sion cook­ies lose their valid­i­ty after 30 days and do not serve to iden­ti­fy you personally.

If the cook­ie is still valid and you vis­it a spe­cif­ic page of our web­site, both we and Google can eval­u­ate the fact that you have clicked on one of our ads placed with Google and that you have sub­se­quent­ly been redi­rect­ed to our website.

Google uses the infor­ma­tion obtained in this way to cre­ate sta­tis­tics for us about vis­its to our web­site. In addi­tion, this pro­vides us with infor­ma­tion about the num­ber of users who clicked on our ad(s) and about the pages of our web­site that were sub­se­quent­ly accessed. How­ev­er, nei­ther we nor third par­ties who also use Google AdWords are able to iden­ti­fy you in this way.

You can also pre­vent or restrict the instal­la­tion of cook­ies using the appro­pri­ate set­tings in your inter­net brows­er. At the same time, you can delete cook­ies already stored at any time. How­ev­er, the steps and mea­sures required for this depend on your spe­cif­ic Inter­net brows­er used. If you have any ques­tions, please use the help func­tion or doc­u­men­ta­tion of your Inter­net brows­er or con­tact its man­u­fac­tur­er or support.

Fur­ther­more, Google also offers the fol­low­ing website

services.google.com/sitestats/de.html
www.google.com/policies/technologies/ads/

www.google.de/policies/privacy/

for fur­ther infor­ma­tion on this top­ic and in par­tic­u­lar on the pos­si­bil­i­ties of pre­vent­ing the use of data.

Google AdSense

We use Google AdSense on our web­site to inte­grate adver­tise­ments. This is a ser­vice pro­vid­ed by Google LLC, 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043 USA, here­inafter referred to as “Google”.

Due to the cer­ti­fi­ca­tion accord­ing to the EU-US Pri­va­cy Shield

www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guar­an­tees that the data pro­tec­tion require­ments of the EU are also com­plied with when pro­cess­ing data in the USA.

Google AdSense stores cook­ies and web bea­cons on your end device via your inter­net brows­er. This enables Google to analyse how you use our web­site. The infor­ma­tion col­lect­ed in this way, along with your IP address and the adver­tis­ing for­mats dis­played to you, is trans­ferred to Google in the USA and stored there. Fur­ther­more, Google may pass this infor­ma­tion on to con­trac­tu­al part­ners. How­ev­er, Google declares that your IP address will not be merged with oth­er data about you.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legit­i­mate inter­est lies in the analy­sis, opti­mi­sa­tion and eco­nom­ic oper­a­tion of our website.

If you do not agree to this pro­cess­ing, you have the option of pre­vent­ing the instal­la­tion of cook­ies by mak­ing the appro­pri­ate set­tings in your inter­net brows­er. Details on this can be found above under the item “Cook­ies”.

In addi­tion, Google offers the fol­low­ing website

policies.google.com/privacy

adssettings.google.com/authenticated
for fur­ther infor­ma­tion, in par­tic­u­lar on the options for pre­vent­ing the use of data.